Privacy Policy

We collect the following types of information to provide and improve our services:

User-Provided Data

• Account Information: Name, email address, username (at signup)
• Project Data: Code projects you create and save
• Usage Data: Credits consumed, execution history, and platform activity
• Communication: Messages sent through our support system

Automatic Data Collection

• Technical Data: IP address, browser type, device information, operating system
• Usage Analytics: Pages visited, time spent, features used
• Performance Data: Error logs, crash reports, and system performance metrics
• Referral Information: Source of traffic (if any)

Third-Party Integrations

If you sign in or connect via platforms like Google, GitHub, or other OAuth providers, we may receive basic information from them such as email address, username, and profile picture.

We use your information for the following purposes:

Core Service Provision

• Provide access to our coding IDE and execution environment
• Manage your credit balance and subscription status
• Save and sync your projects across devices
• Process payments and billing

Platform Improvement

• Analyze usage patterns to improve performance
• Develop new features based on user behavior
• Optimize our infrastructure and services
• Conduct A/B testing for better user experience

Communication & Support

• Respond to your inquiries and provide customer support
• Send important service updates and notifications
• Share relevant educational content and tutorials
• Notify you about new features or changes

Security & Compliance

• Prevent fraud, abuse, and unauthorized access
• Enforce our Terms of Service
• Comply with legal obligations
• Protect the rights and safety of our users

We use cookies and similar technologies to enhance your experience:

Essential Cookies

• Authentication: Keep you logged in during your session
• Preferences: Remember your settings and preferences
• Security: Protect against fraud and unauthorized access

Analytics Cookies

• Google Analytics: Understand how users interact with our platform
• Performance Monitoring: Track page load times and errors
• Feature Usage: Measure adoption of new features

Local Storage

• Store your recent projects and code snippets
• Cache frequently used data for better performance
• Remember your editor preferences and themes

We implement industry-standard security measures to protect your data:

Technical Safeguards

• Encryption: All data transmission uses HTTPS/TLS encryption
• Database Security: Encrypted storage with access controls
• Authentication: Secure login with optional two-factor authentication
• API Security: Rate limiting and authentication for all API endpoints

Operational Security

• Access Control: Limited employee access on a need-to-know basis
• Regular Audits: Periodic security assessments and penetration testing
• Monitoring: 24/7 system monitoring for suspicious activities
• Incident Response: Established procedures for security incidents

Infrastructure Security

• Cloud Security: Hosted on secure, compliant cloud infrastructure
• Backup & Recovery: Regular backups with disaster recovery procedures
• Network Security: Firewalls and intrusion detection systems

We may share limited data with trusted third parties only when necessary:

Service Providers

• Analytics: Google Analytics, Mixpanel (anonymized usage data)
• Payment Processing: Stripe, Razorpay (billing information)
• Cloud Infrastructure: AWS, DigitalOcean (hosting and storage)
• Email Services: SendGrid, Mailgun (transactional emails)
• Support Tools: Intercom, Zendesk (customer support)

Legal Requirements

We may disclose information when required by law, such as:

• Compliance with legal processes (subpoenas, court orders)
• Protection of our rights and property
• Prevention of fraud or illegal activities
• Protection of user safety and security

Business Transfers

In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business transaction. We will notify users of any such changes.

You have the following rights regarding your personal data:

Access & Portability

• Data Access: Request a copy of all personal data we hold about you
• Data Export: Download your projects and data in a portable format
• Account Dashboard: View and manage your data through your account settings

Correction & Updates

• Profile Updates: Modify your account information at any time
• Data Correction: Request correction of inaccurate or incomplete data
• Preference Management: Update your communication and privacy preferences

Deletion & Restriction

• Account Deletion: Delete your account and associated data
• Data Erasure: Request deletion of specific personal data
• Processing Restriction: Limit how we process your data

Objection & Withdrawal

• Marketing Opt-out: Unsubscribe from promotional communications
• Consent Withdrawal: Withdraw consent for data processing
• Automated Processing: Object to automated decision-making

You can delete your account and associated data at any time:

Deletion Process

• Self-Service: Delete your account from your profile settings
• Email Request: Contact our support team for assistance
• Confirmation: We'll send a confirmation email before deletion
• Grace Period: 7-day grace period to recover your account

What Gets Deleted

• Personal account information (name, email, profile)
• All projects and code stored on our platform
• Usage history and analytics data
• Communication history and support tickets

Data Retention

• Immediate: Account access is disabled immediately
• 7 Days: Data is marked for deletion but recoverable
• 30 Days: Complete removal from active systems
• Legal Requirements: Some data may be retained for legal compliance

We are committed to protecting the privacy of children who use our platform:

Age Requirements

• Minimum Age: Our services are intended for users 13 years and older
• Parental Consent: Users under 18 require parental or guardian permission
• Educational Use: Special provisions for classroom and educational settings

Data Collection from Minors

• We do not knowingly collect personal data from children under 13
• If we discover such data, we will delete it immediately
• Parents can request access to or deletion of their child's data

Educational Accounts

• Teacher Oversight: Educational accounts may be managed by teachers
• Limited Data: Minimal data collection for educational purposes
• No Marketing: No promotional communications to minors

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements:

Notification Process

• Website Notice: All changes will be posted on this page
• Email Notification: Significant changes will be emailed to users
• In-App Notice: Important updates may be shown in the platform
• Advance Notice: 30 days notice for material changes

Types of Changes

• Minor Updates: Clarifications, contact information, formatting
• Material Changes: New data collection, sharing practices, user rights
• Legal Updates: Changes required by law or regulation

Your Options

• Continued Use: Using our services after changes indicates acceptance
• Objection: Contact us if you disagree with changes
• Account Deletion: Delete your account if you don't accept new terms